Returns & Exchanges

Due to the perishable nature of our confectionery products, Atkinson Candy ensures the highest quality standards and typically cannot accept returns on food items. If your order arrives damaged or incorrect, please contact our support team within 14 days for a replacement or store credit.

Return Process

• 1.
  Inspect Your Shipment

  Upon delivery, please immediately inspect your candy for any signs of transit damage or order inaccuracies.

• 2.
  Contact Customer Care

  Email our support team with your order number and clear photographs of the product and packaging in question.

• 3.
  Resolution Review

  Our quality assurance team will review your claim within 48 hours to determine eligibility for a refund or replacement.

• 4.
  Final Processing

  Once approved, we will initiate a replacement shipment or issue a credit to your original payment method.